ORVAYNE Return & Refund Policy

Last updated: October 14, 2026

At ORVAYNE, we want you to feel confident with every purchase. We take pride in offering stylish activewear and everyday fashion and are committed to helping resolve any issues with your order.

Made-to-Order Products

Many ORVAYNE products are specially produced after an order is placed.

Because these items are made to order, we generally cannot accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences.

Please review the product description and size chart carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 7 days of delivery, whenever possible.

Email shoporvayne@gmail.com with:

• Your order number

• A description of the issue

• Clear photos showing the problem

We will review your request and, when appropriate, arrange a replacement or refund.

Returns and Exchanges

Please contact us before returning any item. Returns require prior authorization, and return instructions will be provided if a return is approved.

Items accepted for ordinary returns must be unworn, unwashed, unaltered, and in their original condition.

Return eligibility for ready-made clothing may differ from made-to-order products and will be communicated where applicable.

Unless we confirm otherwise, customers are responsible for return shipping costs for approved non-defective returns.

Refunds

Once a refund is approved, it will be issued to the original payment method.

The time required for funds to appear depends on your bank or payment provider.

Order Cancellations

If you need to cancel or change an order, contact us immediately.

Orders that have already entered production or shipped may not be eligible for cancellation.

Lost or Missing Packages

If your package is missing or appears lost, please contact us with your order number and tracking information so we can investigate.

Contact Us

For questions about returns, refunds, or exchanges, contact:

ORVAYNE Customer Support

Email: shoporvayne@gmail.com

We are happy to assist you.

Nothing in this policy limits rights or remedies provided by applicable consumer protection laws.